• We create and iterate on designs in Figma, Storybook, and local environments every day, following best user experience and visual design practice.

• We run quick, scrappy usability research paired with longer-term qualitative generative studies and large-scale quantitative surveys.

• We collaborate nearly every day across 9 scrum teams and with 30+ external stakeholders to strategize on how we can revolutionize and scale our best-in-class systems and processes.

• We monitor our entire user flow and utilize storytelling techniques to narrate how our consumers first learn about platform, all the way to when they receive their benefits. 

• We use data-driven approaches to track metrics in various analytics platforms and dashboards to uncover issues, failures, and gaps in our ecosystems.

• We created a universally-applicable data-driven ecosystem map to track how health data was generated by everyday people on one side, and ended up in the hands of Public Health professionals on the other side. 

• My work was published on the Nava website!

• Via solo effort, I conducted a thorough and meticulous research project to strategize how CDC ReportStream could onboard over 1k data senders, with my results changing the course of multiple project roadmaps.

• I created and maintained the ReportStream Research Operations by creating centralized source-of-truth documentation, processes, and materials in order to guide both current and future Design and Eng practitioners on the project.

• I represented CDC ReportStream at the 2024 CSTE Health Conference, and forged onboarding connections with over 20 organizations (and had a blast!)

Nava Design Salon

• I helped to develop and re-initiate the Nava Design Salon! Before my time at Nava, Design Salon was a monthly meeting to compare and give feedback on design work.

• In my role, I work directly with the VP of Design to decide monthly topics, conduct outreach, coordinate, and help run the show.

Nava Research Library

• I lead the initial creation and maintenance of the Nava Research Library! I established the library so that people at Nava could "check out" a extensive list of research methods, synthesis processes, business development work, and other templates crucial for great UX design and research.

• The Library is a living, growing community...folks have added their own favorite method templates or project-specific work as the years have gone by.